Recent blog entries

You may already know that CiviCRM lets you send notifications to an activity assignee based on activity type. Perhaps you noticed that, in the past, it was only an ON/OFF option, meaning you could either send assignee notifications for ALL activities or NONE.

We are happy to announce that the ability to choose the activity type for which CiviCRM users want to send notifications is...

Did you know you can use a CiviCRM profile to customize your mailing list signups, even if you use MailChimp? Of course, you can offer a default list of groups to a given subscriber, but when you use a profile, you can also collect important data about that subscriber that can help target your constituents more effectively. Regardless of which method you...

Let's say you have an event on which you have allowed Pending (Pay Later) registrations (i.e. a check is to be sent by a given date to the office), and like many of us do, the vast majority of participants decide to send in their checks at the very last minute - now you have a whole bunch of payments to record against a whole bunch of Pending (Pay Later) contributions - why...

Canadian Parents for French (CPF) is a national network of volunteers which values French as an integral part of Canada and which is dedicated to the promotion and creation of French-second-language learning opportunities for young Canadians.

CPF was founded in 1977 by parents who wanted to ensure that children would have the opportunity to become...

In 1992, the founders Chester and Betsy Kylstra felt encouraged to establish a covering ministry for those that would be joining them to bring healing to the body of Christ. In the years that followed, the healing initiative became known as Restoring the Foundations (RTF). By 2000, over sixteen ministers and trainers, as...

When importing contacts into CiviCRM, you have the option of adding those contacts to a group and/or assigning them a tag. This will only apply to NEW contacts being imported, not to duplicate contacts that may be found and skipped or updated during import. A fool-proof method to identifying imported contacts (e.g. in order to be able to easily search and/or delete them if a mistake has been...

Pets Alive is a no-kill animal rescue, located in the foothills of the Catskill Mountains, about 1.5 hours from New York City. Their mission is to improve the lives of companion animals everywhere by any means possible, including rescue, adoption,...

No matter how many controls we put into place to prevent duplicate contact creation, inevitably we always end up with a few, especially when website traffic volume has been high. As such, best practices for managing contacts include a periodic review and merging of duplicate contacts (especially after a big event or fundraising campaign). CiviCRM is equipped with several features that...

Does your data contain special characters such as accented letters or names with apostrophes? Have you exported that data in CSV format and found that those special characters have been made even more special (funky, actually)?

If so, there is a setting called "Language Encoding" located in CiviCRM under Administer > Localization > Languages, Currency...

French for the Future (Le Français pour l'Avenir - FR) is a not-for-profit organization that supports and motivates high school students on their path towards bilingualism.
Through languages forums, learning programs, workshops and essay contests, the organization...

Tamar first met Nicolas Ganivet, Cividesk Co-Founder and Principal, at the end of 2015 while working in customer support and data migration for another CiviCRM provider. Tamar was introduced to Virginie Ganivet and the rest of the CiviDesk team in early 2016 and they continued to collaborate through partnerships in the CiviCRM community.

Called in to bolster support for Cividesk over...

CiviCRM Advanced Search offers two wildcard characters: the percentage symbol (%) and an underscore (_). A wildcard is a single character that can represent one or a number of characters or an empty string of unknown characters. For many of us, we are used to the asterisk (*) as being the wildcard character from old command line computers but in CiviCRM, the...

In CiviContribute, the term contribution refers to any financial transaction or payment taking place in the system, such as a donation, an event fee payment or membership dues, as well as in-kind contributions. These different categories of payment are referred to as financial types and new types can be added to further customize CiviContribute to fit your...

Help Children of India supports and advocates for India’s most vulnerable people including orphans, rural young women and the aged from Snehalaya Care Campus near Gwalior City, central India.
Snehalaya Care Campus provides:

  • full care for nearly 70 disabled, poor and abused Orphans (our residents)
  • ...

At Cividesk, we are constantly trying to bring value to our customers and facilitate their use of CiviCRM. A few years ago, we created the 'desk' for this very purpose. The 'desk' is a suite of applications available exclusively to our customers. These applications have grown over the years to now include one-click access to our Ticketing system and Knowledge Base, a Video Library with all our...

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