This 2-hour online training session is designed for new users of CiviCRM or organizations who are current users, but have new staff to train and those who are in need of a refresher course.

During this two hour training you will learn how to:

• Create a contact
• Conduct basic and advanced searches
• Create groups and smart groups
• Manage groups and tags
• Perform an action on a group of contacts
• Manage relationships between contacts
• Manage activities
• Export contact data
• Create Custom Data sets
• Find and merge duplicates
• Create contact reports

You’ll leave this training with new skills as well as best practices for managing contacts in CiviCRM.This training is the first session of a four-part training. The next sessions will be on membership, event and contribution management.

This training will be conducted in CiviCRM 4.4.

This training is brought to you by

For more information and questions, contact Susan Engeman at susan@cividesk.com